Privacy Policy
Welcome to Junk and Waste, a trading name of Rise Investments Limited (“we”, “us”, or “our”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://junkandwaste.ie.
We operate in accordance with the General Data Protection Regulation (GDPR), the Data Protection Acts 1988–2018 (Ireland), and other applicable data protection laws.
1. Information We Collect
We may collect and process the following types of personal data:
Contact Information: Name, phone number, email address, postal address.
Technical Data: IP address, browser type, operating system, referring URLs, device information, access times, and usage data.
Cookies and Tracking Data: See section 4 below for details.
Marketing and Communications Data: Preferences in receiving marketing from us and third parties, communication preferences.
Form Submissions: Information submitted via contact forms, booking forms, surveys, or quote requests.
2. How We Use Your Information
We use the collected data for the following purposes:
To provide and maintain our services.
To respond to inquiries and customer service requests.
To improve website functionality and user experience.
To process payments and provide order confirmation.
To send updates, offers, and newsletters (only if you have opted in).
To comply with legal obligations and enforce our legal rights.
3. Legal Basis for Processing
We process your personal data under the following legal bases:
Consent: When you opt-in to receive communications.
Contractual Obligation: When processing is necessary for the performance of a contract.
Legal Obligation: Where processing is required by law.
Legitimate Interests: For our internal administrative purposes, fraud prevention, and improving our services.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor site traffic, enhance functionality, and personalize content. Cookies we use may include:
Essential Cookies: Required for the operation of our website.
Performance Cookies: Help us understand how visitors use our site.
Functionality Cookies: Allow our website to remember your preferences.
Marketing Cookies: Used for remarketing and behavioral advertising.
You can manage cookie preferences via your browser settings. By continuing to use our website, you consent to our use of cookies.
5. Third-Party Services
We use trusted third-party services to operate our website and deliver services, including:
HubSpot: For CRM, contact forms, marketing automation, and analytics.
Google Analytics: For site performance and visitor behavior analysis.
Payment Processors: Such as Stripe or PayPal (if applicable), for secure transactions.
Web Hosting & CDN: WordPress and associated hosting providers.
Advertising Partners: Including Google Ads and Facebook Ads (if implemented).
These providers may have access to certain personal information as necessary for their function, but they are not permitted to use it for any other purpose.
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to others. We may share your data:
With service providers under strict data processing agreements.
To comply with legal obligations or respond to lawful requests.
To protect our rights, safety, or property, or those of others.
In the event of a business transfer or acquisition.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
8. Data Security
We implement appropriate technical and organizational measures to secure your personal data, including SSL encryption, secure servers, firewalls, access controls, and regular audits.
However, no method of transmission over the internet is 100% secure. We encourage you to take reasonable steps to protect your own information.
9. Your Data Rights (Under GDPR)
You have the following rights:
Access – Request access to your personal data.
Rectification – Request correction of inaccurate or incomplete data.
Erasure – Request deletion of your data under certain circumstances.
Restriction – Request limitation of processing.
Objection – Object to processing based on legitimate interests.
Data Portability – Receive your data in a portable format.
To exercise any of these rights, contact us at info@junkandwaste.ie.
10. Transfers Outside the EEA
If we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequate jurisdiction decisions.
11. Children’s Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with data, contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in technology, law, or our practices. All changes will be posted on this page and are effective immediately upon posting.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:
Junk and Waste
Email: info@junkandwaste.ie
Website: https://junkandwaste.ie